Privacy Policy
Effective date: [May 5th, 2023]
Welcome to HeliChain! This Privacy Policy ("Policy") outlines how HeliChain ("we", "us", "our") handles your personal information when you use our websites, mobile applications, social media sites, handles, and emails we send (collectively our "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the Service, you agree to the collection and use of information in accordance with this Policy.
Utilization of Personal Data
We, and our authorised third parties, will only process your personal information where we have the legal grounds to do so. We use the personal information that we collect for various purposes, including:
- Our lawful basis for providing and maintaining the Service is to fulfill any contractual terms with you.
- The lawful basis for notifying you about changes to our Service is to fulfill any contractual terms with you.
- To enable your participation in interactive features of our Service, the lawful basis is our legitimate interests and the contract of providing the Services to you.
- For providing customer support, our lawful basis is our legitimate interests as a business in responding to and keeping a record of correspondence.
- Our legitimate business interests in understanding and improving our services serve as the lawful basis for gathering analysis or valuable information to enhance the Service.
- The lawful basis for monitoring the usage of our Service is our legitimate business interests in understanding and improving our services.
- To detect, prevent, and address technical issues, our lawful basis is to fulfill any contractual terms with you by providing technical support and our legitimate business interests in protecting our Services.
In accordance with the regulations of the European Union and/or United Kingdom, if we have mentioned that we rely on legitimate interests for processing personal information, we conduct a 'balancing' test to ensure that such processing is essential and that your fundamental privacy rights are not overridden by our legitimate interests. Before proceeding with such processing, we carefully assess its necessity and impact on your privacy. For further information, you can reach out to us using the contact details provided below.
Data Acquisition
Categories of Collected Personal Information
Depending on how you interact with the Services, we may collect the following information about or from you:
- Information related to individuals and their contact details, including but not limited to names, email addresses, and any other data provided when communicating with us.
- Usage data and automatically gathered technical details, such as traffic data, location information, logs, device IP addresses, operating systems, browser types, unique device identifiers, and other diagnostic data.
Gathering Personal Information
We gather personal information from diverse origins, which comprise data provided directly by you, data from third parties, data from publicly available sources, and data obtained through automated systems.
Transferring Personal Data Overseas
As a worldwide company, we gather and handle your personal information globally. Your data, including personal details, might be transferred to and stored on computers situated outside your state, province, country, or other governmental jurisdiction where it was initially collected. Please note that the data protection laws in those locations may differ from the ones in your jurisdiction.
Cookies and Analytics
Our website utilizes automated tools and applications operated by third parties, including Google Ad and Google Analytics, which use cookies and similar technologies to gather and analyze information about website usage, providing reports on activities and trends. This service may also collect data about the usage of other websites, applications, and online resources. To learn more about Google's practices, you can visit
www.google.com/policies/privacy/partners/, and if you wish to opt out, you can download the Google Analytics opt-out browser add-on at
https://tools.google.com/dlpage/gaoptout.
Transfer of Personal Information to Third Parties
Personal information may be shared in the following circumstances:
Legal Requirements
We may disclose your personal information to law enforcement, government officials, or other third parties when we have a good faith belief that such action is necessary to comply with a legal obligation, such as a valid court order or subpoena, prevent or investigate possible wrongdoing in connection the Service, protect prevent physical or financial loss, or to protect against legal liability.
Business Transfers
We may share personal information with companies or other entities that we plan to merge with or be acquired by.
Protect our Rights
We may disclose personal information where we believe it necessary to respond to claims asserted against us, to enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation and/or to protect our rights, property, or safety and that of our affiliates, partners, clients, customers and/or others.
Service providers
We may disclose personal information to third-party service providers or contractors who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, customer service and/or support providers and other similar service providers.
Protection of Information
We prioritize the security of your data; however, it is essential to note that no method of internet transmission or electronic storage is completely secure. Although we make every effort to employ commercially acceptable measures to safeguard your personal information, we cannot ensure its absolute security. In the event of any suspected breach of personal information, we have established procedures to address it, and we will notify you and relevant authorities as required by law.
Children's Privacy
Our services are not intended for users below the age of majority in their respective jurisdiction, and we do not knowingly gather personally identifiable information from children under the age of 18. If you are a parent or guardian and are aware that your child has provided us with personal information, please get in touch with us. If we discover that we have collected personal information from children without verifiable parental consent, we will take necessary actions to remove such information from our servers.
Access to External Websites and Platforms
Our Service may include hyperlinks to external websites, plug-ins, and applications that are not controlled by us. If you choose to click on a link to a third-party site, you will be redirected to their website, where third parties may collect or share information about you. We strongly recommend reviewing the privacy policy of each website you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Revisions of the Privacy Policy
We reserve the right to revise this Privacy Policy periodically. We will inform you of any revisions by posting the updated Privacy Policy on this page. Additionally, we may notify you via email or with a prominent notice on our Service before significant changes take effect, and the "effective date" at the top of this Privacy Policy will be modified accordingly.
Do Not Track
At present, we do not acknowledge automated browser signals related to tracking mechanisms, such as "Do Not Track" (DNT) signals sent by web browsers, mobile devices, or other means. Third parties may have the ability to gather information, including personal details, about your online activities across various websites or online services when using our Services. You have the option to opt out of online behavioral ads through
http://www.aboutads.info/choices/. Additionally, you can restrict certain tracking by disabling cookies in your web browser.
Contacting us
If you have any questions about this Policy, including any requests to exercise your legal rights, please email us at
[email protected]